NordiCHI’18 – Key Note by Carly Gloge on Moonshot thinking at Google X and Pippi Longstocking Reflections

This week several members of the HTO group attended the NordiCHI 2018 conference in Olso, with the theme “revisiting the life cycle”. Here are some highlights from the first key note that we attended. In this key note Carly Gloge presented some work at company X which is Google’s “moonshot factory”. Their idea is to start with the really big problems first, and trying to solve them with innovation and technology. Some examples of innovations are self driving cars, here presented as reinventing the car driver.

This key note was really also addressing diversity as a success factor for the Moonshot factory, as well as being brave. Google X has really focused on diversity, and Carly Gloge says that this is one of the reasons why Google X has been so successful. A veryinteresting thing that came up related to this in the discussions section was the fact that Google is sued by Caucasian men that feel that they don’t have equal opportunities as other people at Google. They have ended up being accused of discrimination towards Caucasian men!

“If I would have known then what I know now, I would really have focused on diversity on my team in my previous jobs”.

Carly Gloge also presented their finding that psychological safety is at the core of successful teams. This finding is based on a Google investigation on successful teams where they ended up understanding that psychological safety was the only way to create a successful team, and not combining Type A personalities or “alpha males”.

They also very much focus on the growth mindset as a way of thinking, which means that you can always learn new things and that it is not innate to be an expert in something. This mindset is also mentioned as the “YET” mindset – I don’t know this yet and some in our HTO group has done some research on this mindset in computer science. This made us think of one of the famous quotes from Pippi Longstocking:

“I have never tried that before, so I think I should definitely be able to do that.”

― Astrid Lindgren, Pippi Longstocking

Carly Gloge tells us that the importance of diversity is also gaining traction in the asset management community, with large actors such as the US company Blackrock identifying diversity as a success factor that they include when creating their investment strategies.

Google has acquired a lot of companies, small and large, and Carly Gloge’s team is one composed of several such acquisitions. As with any acquisition this has its challenges, especially for a company aiming for radical solutions to the world’s problems. As Carly puts it, they frequently need to ask themselves “are we [our group/team] just a solution looking for a problem, or what are the problems we really would like to tackle?”

A suitable quote from Carly to start off this conference:
“If you obsess over your users, you can’t go wrong”

Kick-off for a series of posts on teaching and learning

In addition to the research that we do, many of the members of HTO are involved in lots of teaching activities at the department of IT in Uppsala. Some of the courses we teach are in the area of health care, and here we have a very good collaboration with Region Uppsala. The setup of this collaboration is to aim for a win-win between students learning and the Region’s goals and visions. We have collaborated with the Region since around 2004, and it has resulted in many new learning opportunities as well as input to innovations in health care both for the Region and for the nation.

We also work with innovation and development of learning opportunities in our teaching. Åsa Cajander is a member of the Uppsala Computing Education Research Group, and this community gives lots of input and ideas for improvements of courses.

This semester we collaborate with Region Uppsala through our course on Medical Informatics and the course IT in Society. We also collaborate through joint master theses on topics of interest to the Region. We have asked a couple of our current students to write blog posts about their experiences during their thesis work, and this fall the HTO blog will contain a series of blog posts on teaching and learning activities related to the HTO group.

Inauguration of Åsa Cajander as New Full Professor

Åsa Cajander will be installed as one of around 20 new full professors at Uppsala University on the 16th of November 2018 between 15-17. There will be plenty of other people from the department at the same inauguration as we seem to be very successful this year in promoting full professors.

The inauguration ceremony has its roots in the medieval university, and is really one of the university’s grand ceremonies. During the week before the inauguration all the new professors will do lectures presenting their work. These lectures are recorded and can be found online for the curious reader.

Doktorspromotionen jan 2018 Foto. Mikael Wallerstedt

Uppsala University also has a very grand Conferment Cermony. The Conferment Ceremony and the Inauguration of Professors are the ceremonies which exist att all Swedish universities and research university colleges. While the Conferment Ceremony is connected to the individual faculties, each with its own promotor, the Inauguration is common to the whole university.

 

Article in Interactions Highlighing the SIGCHI/EIT Health Summer School

Last summer many from the HTO group joined the SIGCHI/EIT Health Summer School that was organised in Dublin and in Uppsala/Stockholm. The photo in the blog post is from the amazing library at Trinity Colleague.

The magazine Interactions highlighted the summer school in their latest edition.

The article highlights some of the learning experiences from organising such a summer school, such as that demand is high for such summer courses, patient participation is very valuable and that it was easy to recruit contributors to the summer school.

I know that the other organisers of the summer school thought that it was a lot of administration, but all agreed that it was also great fun!

Interactions also highlighted some of the HTO groups’ blog posts about the summer school found here:

Jonas Moll: https://molljonas.wordpress.com/2017/07/01/ehealth-summer-school-in-dublin-day-5/

Christiane Grünloh: https://www.htogroup.org/2017/07/08/behaviour-change-social-practice-theory-and-learned-helplessness/

Diane Golay: http://dianegolay.ch/2017/07/05/on-humans-computers-and-why-users-should-not-be-blamed-for-struggling-with-computerized-systems/

 

Another Excellent Teacher in the HTO group!!

Now the HTO group has two excellent teachers as Åsa Cajander was awarded the title last week joining Lars Oestreicher who was awarded the title several years ago.

Uppsala University has a formal process for awarding skilled teachers the title “Excellent teacher”, and the title is connected to a salary raise. There is a board that appoints excellent teachers at each faculty, and the faculty of science and technology has one Board for Appointment of Excellent Teachers that meet every semester.

The curious reader find the guidelines for admittance of excellent teachers online in this pdf document. 

Digitaliseringen och arbetsmiljön – en nyutgiven bok av Bengt Sandblad mfl.

Boken som Bengt Sandblad från HTO-gruppen har varit med och skrivit finns nu att köpa! Du kan besälla boken tex här. 

 

Vad är en god digital arbetsmiljö? Hur går man till väga för att skapa en sådan? Trots att det i dag finns mycket kunskap om detta, ser vi fortfarande it-projekt som havererar och missnöjda användare. Det är uppenbarligen svårt att lyckas i praktiken. Teorier måste omsättas i praktisk handling.

När användningen och betydelsen av de digitala stödsystemen i arbets­­livet ökar handlar det i allt större utsträckning om en digital arbetsmiljö. Om alla ska kunna utföra sina arbetsuppgifter på ett effektivt och säkert ?sätt, med hög kvalitet och utan onödiga belastningar, måste man ställa höga krav på de digitala systemens utformning och införande. Erfarenheterna i dag är tudelade: dels bidrar it-systemen till förnyelse ?och verksamhetsnytta, dels uppvisar de alltför ofta stora brister vilket medför påtagliga arbetsmiljöproblem. Många användare är frustrerade över att deras it-verktyg inte stödjer dem eller fungerar som de borde.?

Den här boken ger en grundläggande beskrivning av kunskapsläget om digitalisering och digitala arbetsmiljöproblem, samt en omfattande vägledning i hur man kan utnyttja digitaliseringens möjligheter och samtidigt försäkra sig om en god och hållbar digital arbetsmiljö.

Presentation on “Individualizing Without Excluding”

Anna Normark and Rebecca Oskarsson presented their interesting master thesis on filter bubbles today. In their work they answer several research questions through the use of an experiment with bots on a social media platform, and a qualitative literature study on filter bubbles.

In their presentation they concluded that filter bubbles can be a threat to society, and that our awareness of filter bubbles need to be raised. However, interestingly enough they did not find clear evidence of filter bubbles in the experiment that they did on one of the existing social media platform. Though this does not mean that they do not exist elsewhere.

Anna Normark and Rebecca has previously presented their work twice in the blog, and you can read these blog posts here and here. I also hope that they will do one last blog post presenting some highlights from their resuls. 🙂

I was one of the supervisors of this master thesis work and I am very impressed. These students combine technical skills with an interest in society and ethics which is needed in our digital society. And today they also proved that they have  excellent presentation skills!

Automated Bots – the Mission of Creating Filter Bubbles

Are you aware of that even the smallest actions you do and the likes you give online, can put you into a filter bubble? In our investigation of filter bubbles we use automated bots as our own test subjects. If you don’t know what a filter bubble is, read our first blog post to find out more (https://www.htogroup.org/2018/02/13/what-is-a-filter-bubble/). This Wednesday, 14th of March, we are speaking at the Women in Data Science conference in Stockholm about our work.

For the mission of creating filter bubbles we are using a large social media platform as our tool. A user of this platform has access to a flow of information. This flow is individualized for each user based on its actions and behavior on the platform. We are creating 14 unique accounts on this site, extremely similar to one another, with the exception of username, email and IP address. The purpose is to have the individualized flows exactly alike in the beginning. For each of the 14 accounts, we are creating a bot (total of 14 bots). A bot is an automated software, designed to click and use the website just like a human would. In this case, each bot is hitting a like-button for a certain type of information, a certain amount of times per day. This is simulating a real user’s actions on the site. The information that is liked by the bot, is uploaded to a storage on the cloud, that we are using to investigate the behavior, potentially leading up to a filter bubble.

In order to get the data from the individualized flow, we use a crawler. The crawler go through the individualized flow and save the important parts to a file which is then uploaded to the cloud. The data is later used to evaluate the content of the flow to establish whether the user is put in a filter bubble or not. To get a deeper understanding of filter bubbles and whether they can be harmful, we conduct a literature study as well.

Our names are Anna Normark and Rebecca Oskarsson. We are two master students in the IT engineering programme, currently working on our master thesis. Our thesis consists of investigating filter bubbles and their effects, and have the title “Individualizing Without Excluding: Ethical And Technical Challenges”. We are invited to write some blog posts here by our reviewer Åsa Cajander and this is our second part.

The Effects of Digitalization on the Nurses Work Environment DISA: The Coolest Project @ Uppsala University?

We think that we have a very cool project. We are truly a multidisciplinary team working on digitalization and the effects on the nurses work environment. We also have a very good reference group, and our collaboration with Region Uppsala in the project is fantastic.

When we saw that there was a competition about the coolest project at Uppsala University we nominated ourselves!

They will announce the winners of the competition in a couple of weeks at a faculty pub event. We´ll be there to celebrate with the winners, or perhaps we are the winners?

Nomination of Lars Oestreicher to Uppsala University’s Equal Opportunities Award 2018

Lars Oestreicher was recently nominated to the Equal Opportunites 2018 award by the departments’ equal opportunities group. Congratulations! 

The nomination text : 

Lars Oestreicher works as a teacher and researcher in the field of Accessibility and Design for everyone in Human Computer Interaction. The Design for All area resides on a very clear equal opportunities basis, and contains both knowledge of people’s differences, as a value base that strongly emphasizes inclusion and the problem of stigmatization of people with disabilities in society as well as their vulnerability.

Lars Oestreicher has developed a pioneering course for students in the Design for All area, and has also written a new textbook on the subject as there is no suitable course literature to find to teach these questions. In the course of the course, Lars works very consciously to learn an inclusive mindset, where he, among other things, has moments where the students themselves can experience how to live with a disability.

Lars Oestreicher has also participated as a specialist in accessibility issues in a reference group for the development of the MegaMind exhibition at the Stockholm Technical Museum, and is conducting a VINNOVA-funded project together with Årsta specialist, which aims to allow children with severe cognitive and physical impairments to create music independently.

Lars Oestreicher is the university’s most competent researcher and teacher in this field, and his work and dedication goes far beyond what is expected of a teacher as he has an inclusive perspective in mind. Through his work, he has included equal opportunities issues as part of our education programs for students in computer science. We believe that this deserves to be noted and therefore wishes to nominate Lars to the University’s Equal Opportunities Award.